Terms & Conditions

For Reading FC Community Trust’s policies and procedures (including Safeguarding Policy) please visit: https://www.readingfc.co.uk/community-trust/policies

No refunds will be given unless RFC Community Trust cancels the course, but at the company's discretion a credit note may be issued upon a review of circumstances. All refunds and credits are subject to a £5 administration fee. If in the eventuality that a 3rd party cancels the session no credit notes or refunds will be given but we will endeavour to reschedule where possible.

If you use a discount code for something other than what it was intended your booking will be cancelled.

Reading FC Community Trust cannot be held responsible for anything that comes to light after the booking is made and may jeopardise any treatment in the event of an accident.

Please note at this time we can not accept the following disabilities /medical conditions: Peg feeding / Epilepsy

Children attending courses should not be let unsupervised at the venue until the course day starts and the participant has been signed in with the appropriate staff member.

We expect parents/guardians to collect their children promptly at the end of the session. If children are not collected within 30 minutes the relevant action will be taken to ensure the safety of the child. 

When attending sessions, neither the Pupil nor the Parent/Carer/Guardian will be suffering from any contagious illness, disease, injury, or anything similar. It is the Parent/Carer/Guardian responsibility to inform Reading FC Community Trust about any condition that could affect their child’s performance during sessions. You agree to inform us of any changes, as soon as you become aware of them by contacting the office (see below).

Emergency evacuation purposes: Please inform the coaching team if you intend to leave the session early for any reason.

For insurance purposes: Please keep siblings, buggies, and associated equipment off the playing area at all times. Reading FC Community Trust cannot be responsible for any person not signed up to the activity or not signed in.

Foods hazard: Food will only be eaten during organised breaks and should not be eaten during any football/ sports session to avoid the hazard of choking. 

Safeguarding & Child protection: To comply with our ‘Safeguarding & Child Protection Policy’ and best practice, we request that parents/carers DO NOT take photographs or videos at sessions. Our coaches will do their best to enforce this; however, due to the nature of their works during sessions, no guarantee is given that they can enforce this. On occasions, Reading FC community Trust may organise photo/video shoots, but if only parental consents have been obtained.

Our Classes: Are designed with pupil’s physical, social, cognitive, and emotional development in mind. Moving children into classes before a certain age could be challenging for them and detrimental to their progress. We have therefore, applied a minimum and maximum age to each level, which is based around these considerations and must be adhered to. Reading FC Community Trust may decide to move children up age groups dependent on their physical, technical and mental ability.

Please direct any questions and queries to : 01189681480, community@readingfc.co.uk.